Areas of Consulting:



Total quality means to satisfy

always and fully every client –

both the external and the internal one.

Valere Cantarelly

A TOTAL QUALITY PROGRAM

         We are looking for a partner among ISO-certified Bulgarian companies, which would like to further develop its management system.

         The classic “project by project” approach requires powerful integrated efforts between a management team (the one that assigns tasks and takes decisionsand diagnostic teams (the ones that analyse problems and propose solutions)

          The program stages follow the classic sequence:

  • preparation – training, diagnostic analyses, planning
  • pilot projects – economically important, simple to organise, easy to fulfil, desired by people
  • main projects – not always simple and easy
  • additional projects – to keep and develop the achievements.

 

A TQM program may take 4-5 years to be implemented and carried out.

          If you think it is not yet the time to engage your company with a full-scale TQ program but you are interested in the subject, you may start with a senior management-training seminar and diagnostics of the company management system.

         TQM is a prescription for prosperity and success.
         The world business practice proves it repeatedly and firmly